At Da Nico, we strive to provide an exceptional dining experience. Please review our policy below:
No Returns/Refunds
We do not accept returns or provide refunds once an order has been prepared and served. If there are any issues with your meal, please inform a manager immediately.
Order Cancellation and Refunds
- In-Restaurant Orders: Cancellations are not possible once the order has been placed and preparation has begun.
- Online/Phone Orders: Orders can be canceled for a full refund if requested within 10 minutes of placing the order and before preparation starts.
- Event/Private Dining Reservations: Must be canceled at least 24 hours in advance for a full refund. Cancellations within 24 hours may incur a cancellation fee.
Contact Us
For any queries or to request a cancellation, please call us at (212) 343-1212.
Thank you for choosing Da Nico.